Reference

Legal Terms That Cover Your Account

Your use of tbajee 28 is governed by these terms, and eligibility depends on your local law and the region you access from.

Account ConditionsWallet PolicyJurisdiction NoticeData HandlingDispute Process
tbajee 28 Legal Terms That Cover Your Account
REACH OUR TEAM

Contact Us About a Legal or Policy Question

If a term is unclear or you need to raise a policy concern, our support team handles account and legal queries directly. Bring your registered mobile number and the transaction reference if your question relates to a payment made via bKash, Nagad, or Rocket — it speeds things up considerably.

Team online

Live Chat

Available through your logged-in account dashboard. Start a chat session and select the Legal or Account option from the topic menu for faster routing to the right team.

Email Support

Send your query to our support address listed in the account help section. Include your account ID and a brief description of the policy point you are asking about.

Mobile Help

Access support directly from your phone browser or app. The help menu under Account Settings connects you to the same team — no need to switch to desktop.

HOW WE PROTECT YOU

Data, Security and Account Integrity

We take the security of your account and the data attached to it seriously. Your login credentials are stored in encrypted form, and we use OTP verification as a second check whenever your account is accessed from an unfamiliar device. Payment data — including your bKash or Nagad wallet number — is handled in line with the data retention policy described below. We do not share your personal details with third parties except where required by law or needed to process your withdrawals through the payment rails you chose.

Data Retention

We hold account data for as long as your account remains open plus the period required for financial record-keeping. You can request a copy of your data via the support contact above.

Cookie Policy

We use session cookies to keep you logged in and preference cookies to remember your language and payment method. You can clear these from your browser settings at any time without affecting your account.

Account Security

OTP codes are sent to your registered number each time we detect a new device or location. Never share your OTP with anyone — our team will never ask for it during a support call.

Request a Change

To update your registered mobile number, wallet link, or personal details, go to Account Settings and follow the verification steps, or contact support if the self-service path is unavailable to you.

Questions About Terms and Account Policy

These are the questions we get most often about how our legal terms work in practice — covering your rights, your data, and how to reach us when something needs sorting.

Availability depends on your local law and eligible region. We do not confirm or deny legality for any specific location — that is your responsibility to check before opening an account.

Your wallet number is used only to process and verify the specific transaction. We do not store payment credentials beyond what is needed for transaction records and any legally required retention period.

Yes. Contact our support team with your account ID and a written request. We will confirm what data we hold and provide it within the timeframe shown in our data policy.

Raise it through live chat or email support. Include your account ID and the transaction or action in question. Our team reviews policy disputes and responds with a written outcome.

We post a notice on the platform when terms change. Continuing to use your account after the notice date means you accept the new version. Check the terms page periodically if you want to stay current.

Yes. Accounts can be suspended if terms are breached, including misuse of the payment system or providing inaccurate registration details. You can appeal a suspension through the support contact channels listed above.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.